RETURN POLICY – ZANVERO
Right of Return
At Zanvero, customer satisfaction comes first.
You may request a return within 14 calendar days from the date you receive your order, without providing a reason.
Return Conditions
To be eligible for a return, the product must:
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be in good condition
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be returned in its original packaging
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show no signs of excessive use
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include all original accessories
Returns that do not meet these conditions may be refused.
Return & Refund Process
To request a return or refund, please visit the Contact page on our website and submit your request.
Steps:
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Go to the Contact page
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Fill out the form including:
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order number
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reason for the request
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The Zanvero team will contact you with return instructions
Requests submitted outside the Contact page may experience delays.
Refunds
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Refunds are processed within 7–14 business days after the return is approved
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Refunds will be issued using the original payment method
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Original shipping fees are non-refundable, except for defective or incorrect items
Defective or Incorrect Products
If you receive a defective or incorrect product, please contact us via the Contact page within 48 hours of delivery.
In these cases, Zanvero will cover all return shipping costs.
Contact
All return and refund requests must be submitted through the Contact page on our website.
Zanvero — clear policies. fair treatment. trusted brand.
